Battery Pack Redemption Promotion FAQs

A-Series Battery Pack Redemption Promotion

When does the Battery Pack Redemption Promotion start?

The Battery Pack Redemption Promotion starts at 9am on Thursday 24th October 2019.

When does the Battery Pack Redemption Promotion end?

The Battery Pack Redemption Promotion ends at 11:59pm on Friday 3rd January 2020.

How long do I have to register my Redemption?

All redemptions for the A-series Battery Pack promotions must be registered by 11:59pm Tuesday 14th January.

What is the Battery Pack Redemption Promotion?

The Battery Pack Redemption Promotion means that when you purchase a participating selected Galaxy A-series device, you will receive a 10,000mAh Samsung Battery Pack via redemption.

How do I qualify for Battery Pack Redemption Promotion?

Purchase a Galaxy A20, A30, A50, A70 or A80 from an authorised reseller in New Zealand (excludes parallel imports) between 9am Thursday 24th October 2019 and on 11:59pm Tuesday 31st December then go to www.samsungincentives.co.nz to redeem your Battery Pack.

Can I claim more than one Battery Pack per Galaxy A-series device purchased?

No. You are entitled to claim one Battery Pack per qualifying device purchased.

How does the Redemption Promotion work?

Once you have purchased your qualifying device from a participating retailer and physically received it, you will need to log in to the redemption site www.samsungincentives.co.nz and register your claim on the site. You will need to provide your IMEI number, a copy of your receipt and your contact details in order to claim.

Once I have registered my claim on the site, how long will it take for me to receive my Battery Pack?

While we endeavour to process your claim as quickly as possible, please allow up to 30 days for the arrival of your battery pack.

Which devices qualify for Battery Pack Redemption Promotion?

Samsung Galaxy A20

Samsung Galaxy A30

Samsung Galaxy A50

Samsung Galaxy A70

Samsung Galaxy A80

Which retailers are participating in the Battery Pack Redemption Promotion?

Spark

Vodafone

2degrees

Noel Leeming

JB Hi-Fi

Harvey Norman

PB Technologies

Smith’s City

The Warehouse

Warehouse Stationery

Samsung Online Store

Samsung Studios